Manufacturers

Reviews  [more]

There are currently no product reviews.

Shipping & Returns

Shipping Information


Shipping is $10.50 for orders under $75 dollar within the 48 states of America; Free shipping for all order over $75 dollar within the 48 states of America, for all other states please contact us for additional details.

Shipping to international is based on the actual rate of USPS, Fedex or UPS. Please contact us for additional details.

Damaged item:

All damaged claim must be made with 24 hours of arrival, please check all the content carefully upon receiving it. Please notify us immediately with there is any issue.

We are not responsible for any international shipment, this include lost and damage to the content.

Returned Package:

For any reasons the package(s) was send back to us: due to refusal, wrong address, business closed, customer is not available, unable to deliver...etc. The customer is responsible for all shipping charges. There will be a 15% restocking fee for all returned package for any reason.

Defective item:

The customer is responsible for contacting and sending back the defective item to the manufacturer for replacement and repair service.

All warranty, replacement, and repair will be made with the manufacture. We will not do any repair, return, refund, or exchange due to defective or malfunction items.

Delivery charges are non-refundable. For free shipping return, upon receiving the returned item(s) we will issue your refund less the cost of shipping. Special order items are non-returnable. The customer is responsible for all return shipping charges.

You also can contact us using the Contact Us form on this site.
Back
Your IP Address is: 54.145.117.60
Copyright © 2017 SoCal Tropical Fish Outlet. Powered by Zen Cart