SoCal Tropical Fish Outlet
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Shipping & Returns

Dry Goods:

Will be ship BEST WAY RATE via USPS or Fedex or UPS within 24 hours after payment is posted on SoCal Tropical Fish Outlet account.

Free Shipping* ONLY for US Buyers. Some Items Are Restricted and There Will Be Extra Charge For All Over Size and Over Weight Shipment.

You Will Notify Of Any Additional Charge Via Email Or You Can Contact Us at sales@socaltropicalfishoutlet.com Before Placing Your Order.

*Free shipping doesn't apply for Alaska, HI, PR, US certain areas and International, we will inform you of any extra charges once your order is process. Based on weight and size, there might be some extra shipping charge for Alaska, HI and PR area.

SoCal Tropical Fish Outlet will not accept returns of used or opened items, or items returned more than 7 days after delivery. Items are returnable only if unopened in the original product packaging. There will be a 20% restocking fee for all returned item.

Defective item:

The customer is responsible for contacting and sending back the defective item to the manufacturer for replacement and repair service.

All warranty, replacement, and repair will be made with the manufacture. SoCal Tropical Fish Outlet will not do any repair, return, refund, or exchange due to defective or malfunction item(s).

SoCal Tropical Fish Outlet will not responsible for light bulb color, we will not accept return or refund on bulbs purchased because the color isn't white or it isn't blue enough for the taste. Please do your research on the brand and their color before making your purchase.

Delivery charges are non-refundable. On returns, the original shipping charges we paid to ship the items out will not be refunded. Special order items are non-returnable.

The customer is responsible for all return shipping charges.

Shipments are sent freight collect unless advanced arrangements are made and approved by SoCal Tropical Fish outlet.

Please join us at www.worldwidereefers.com and www.calireefers.com a online Marine and Reef Community.

You also can contact us using the Contact Us form or at 714-603-4707.You also can visit our retail store front at:

2495 East Chapman Avenue
Fullerton, CA 92831

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