Dry Goods:
Will be ship USPS and UPS within 24 hours after payment is posted on SoCal Tropical Fish Outlet account.
Free Shipping ONLY for US Buyers. Some Items Are Restricted and There Will Be Extra Charge For All Over Size and Over Weight Shipment. You Will Notify Of Any Additional Charge Via Email Or You Can Contact Us at sales@socaltropicalfishoutlet.com Before Placing Your Order.
SoCal Tropical Fish Outlet will not accept returns of used or opened items, or items returned more than 7 days after delivery. Items are returnable only if unopened in the original product packaging. There will be a 20% restocking fee for all returned item.
Defective item:
The customer is responsible for contacting and sending back the defective item to the manufacturer for replacement and repair service.
All warranty, replacement, and repair will be made with the manufacture. SoCal Tropical Fish Outlet will not do any repair, return, refund, or exchange due to defective or malfunction item(s).
Delivery charges are non-refundable. On returns, the original shipping charges we paid to ship the items out will not be refunded. Special order items are non-returnable.
The customer is responsible for all return shipping charges.
Shipments are sent freight collect unless advanced arrangements are made and approved by SoCal Tropical Fish outlet.
Please join us at www.worldwidereefers.com and www.worldwidereefkeepers.com a online Marine and Reef Community.
You also can contact us using the Contact Us form or at 714-603-4707.You also can visit our retail store front at:
2495 East Chapman Avenue
Fullerton, CA 92831 |